a) Purpose and Scope of collection
Hieutour Co., Ltd does not share your personal information collected on the website with any third parties.
The personal information collected is only used by the internal company.
When you contact to register for the service, the personal information that Hieutour Co., Ltd collects includes:
Your full name:
In addition, please provide us information about the service:
b) Scope of information use
The personal information collected is only used by Hieutour Co., Ltd for one or all of the following purposes:
- Supporting Customer
- Providing information related to the service
- Processing reservations and providing services, information through our website according to your inquiry
- We may send some new service, information about upcoming events, or recruitment if you subscribe to our email notifications.
- In addition, we will use your information to assist with your account management; confirm and execute financial transactions related to your online payments.
c) Data storage lifespan
For personal information, Hieutour Co., Ltd only deletes this data due to the request from our customer, please send an email to Contact@hieutour.com.
People or organizations that may have access to that information
Subjects of access to personal information of customers fall in one of the following cases:
- Our company staff
- The partners signed a contract to perform a part of the Company's services. These partners will receive information under the contract agreement (maybe part or all of the information under the terms of the contract) to assist users in using the services provided by the Company.
d) Address of the company collecting and managing information, including the communication method for consumers to inquire about the collection and process of information related to themselves;
Address of information collection and management company:
Address: 27A Le Thanh Ton, Tan An, Ninh Kieu, Can Tho
e) Methods and tools for consumers to access and correct their personal data on the e-commerce system of the information gathering unit.
Hieutour Co., Ltd does not collect customer information through the website, the personal information is collected via email to book our products or services by the mailbox: Contact@hieutour.com or by contact phone number: 02923819858
You can contact both the email address and phone number to request Hieutour Co., Ltd to correct your personal data.
f) Mechanism for receiving and resolving consumer complaints related to their personal information being used for the wrong purpose or scope announced.
At Hieutour Co., Ltd, the protection of your personal information is a matter of great importance, you are assured that your personal information provided to us will be confidentially committed. Hieutour Co., Ltd do not share, sell, or rent your personal information for any other person, or organization without the consent of the customer. Hieutour Co., Ltd commits to only use your information in the following cases:
- Improving service quality for customers
- Settlement of disputes and complaints
- When required by law.